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Environment + Experience Audit

Understand your environment before investing in the solution.

The Environment + Experience Audit is a strategic assessment of how effectively your physical space supports your brand, your customers, your operations, and the experience you intend to create.

Fit

When this is for you

  • You are opening a new location.
  • You are planning a renovation.
  • Your space feels disconnected from your brand.
  • You are expanding services.
  • You are preparing for another location.
  • You know something about the space is not working but cannot identify the root problem.
  • You need strategic clarity before committing to a larger design project.

Scope

What we review

  • Stakeholder goals
  • Customer / end-user experience
  • Circulation and space planning
  • Sensory considerations
  • Lighting
  • Materiality
  • Healthy product considerations
  • Brand alignment
  • Environmental friction
  • Opportunities for improvement

Deliverable

You leave with priorities—not just observations.

Environment + Experience Recommendations Report

  • What is working
  • What is creating friction
  • What requires attention
  • What should be prioritized
  • Recommended next steps

Investment

Audit engagements

Essential

Starting at $2,500

For smaller, clearly defined single-location environments.

Comprehensive

Starting at $4,500

For organizations requiring deeper discovery and analysis.

Strategic / Multi-Site

Starting at $7,500

For expansion, multi-location strategy, or more complex environments.

Final investment is based on size, location, complexity, stakeholder requirements, and scope.

Start here

Planning a new space, expansion, renovation, or next location?

Before making expensive design decisions, make sure your environment is aligned with the experience you want to create.